This Privacy Policy explains how ez2cuci collects, processes, stores, and protects your personal information when you use our online casino and sports betting platform. Your privacy matters to us — and we handle your data with the same care we apply to your winnings.
All data is protected in transit and at rest using 256-bit SSL encryption.
ez2cuci does not sell, rent, or trade your personal data to third parties.
You can access, correct, or request deletion of your personal data at any time.
Our data practices are aligned with Malaysian personal data protection principles.
Data is only used for the specific purposes stated in this policy — nothing else.
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ez2cuci ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at ez2cuci.co. We are the data controller in respect of the personal information you provide when registering for or using ez2cuci services. This Privacy Policy applies to all Members, registered users, and visitors to the ez2cuci platform, including players based in Kuala Lumpur, Penang, Johor Bahru, and across Malaysia.
For any privacy-related enquiries, you may contact our Data Protection team by email at [email protected] (plain text — not a clickable link).
ez2cuci collects the following categories of personal data in the ordinary course of providing its services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKad / passport number | KYC verification, age compliance, fraud prevention |
| Contact Data | Email address, mobile number, residential address | Account management, support communications, withdrawal processing |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost), transaction history | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, pages visited, session duration | Responsible gaming monitoring, personalisation, analytics |
| Communication Data | Live chat logs, support email correspondence | Quality assurance, dispute resolution, training |
We do not collect special category data (such as health, biometric, or political data) unless explicitly required for responsible gaming or age verification purposes, and only with your consent or as required by applicable regulation.
ez2cuci collects personal data through the following means:
ez2cuci uses your personal data strictly for the following purposes:
We do not use your data for automated profiling that produces legal or similarly significant effects without your explicit consent.
ez2cuci processes your personal data on the following legal grounds:
6.1 ez2cuci does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes.
6.2 We may share your personal data with the following categories of recipients, solely to the extent necessary:
6.3 All third-party service providers engaged by ez2cuci are contractually required to maintain the confidentiality and security of your data and to process it only on our documented instructions.
ez2cuci's platform infrastructure and some third-party service providers may be located outside Malaysia. Where your personal data is transferred internationally, we ensure that appropriate safeguards are in place, including contractual data protection clauses consistent with internationally recognised standards. By registering for and using the ez2cuci platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside your country of residence.
ez2cuci retains your personal data for as long as your account is active, and for a minimum of five (5) years following account closure, in order to satisfy our regulatory, AML, and licensing obligations. Specific categories of data, such as transaction records and KYC documentation, may be retained for longer periods where required by applicable law or regulatory guidance.
Usage and technical data used for analytics purposes is typically anonymised or deleted within twelve (12) months of collection. Where data is no longer required for any lawful purpose, it will be securely deleted or anonymised.
ez2cuci uses cookies and similar tracking technologies to operate, secure, and improve the Platform. The types of cookies we use include:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ez2cuci platform.
As an ez2cuci Member, you have the following rights with respect to your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within thirty (30) days.
ez2cuci implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Notwithstanding these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying ez2cuci promptly of any suspected unauthorised access.
The ez2cuci platform is strictly intended for persons aged 21 years or older. We do not knowingly collect personal data from individuals under this age. Where we discover, or are notified, that a Member is under 21, we will immediately close the account, return any uninvested deposits, and securely delete all associated personal data. If you believe a minor has registered on the Platform, please contact us at [email protected] immediately.
ez2cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory guidance. Where changes are material, we will notify registered Members by email to the address on file, or by displaying a prominent notice on the Platform, at least fourteen (14) days before the amended policy takes effect. Your continued use of the ez2cuci platform following the effective date of any amendment constitutes your acceptance of the revised policy.
The "Last Updated" date at the top of this policy reflects when the most recent revision was made. We encourage you to review this page periodically.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the ez2cuci Data Protection team:
We aim to acknowledge all privacy-related enquiries within one (1) business day and to resolve them within thirty (30) days of receipt of a verified request.
Your data is protected. Your winnings are in MYR. Your gaming experience is backed by a platform that takes both privacy and fairness seriously. Join ez2cuci today.
Must be 21 or older. Please gamble responsibly.